Exceptional Family Care Guarantee

Exceptional Family Care, Guaranteed.

Exclusively at Egelholf, Siegert & Casper Funeral Home & Crematory

Quick summary...

1. We guarantee to provide upfront all-inclusive pricing

Sadly, some funeral homes follow an "oops" approach to cremation pricing. They quote an attractive price over the phone to win your business.


But when you come into the funeral home to make arrangements, you find out that the person you spoke with neglected to include some items in the quote.


At Egelhof, Siegert & Casper, we provide upfront all-inclusive pricing. We will ask a few questions and then give a single price that includes everything you will need. If for any reason, we miss a cremation expense in our quote, we will absorb the cost, not you.

2. We guarantee to respect your budget

Most families approach funeral arrangements with a budget in mind. A good funeral home will always respect your budget and never pressure your family to spend more than planned.


At Egelhof, Siegert & Casper, our unique consultative arrangement process begins with you describing the type of service you have in mind and your family's budget. Next, we will explore a wide variety of options to stay within your budget while striving to maximize the value of your service.


An additional way we demonstrate respect for your budget is by offering quality merchandise at all price ranges. We carefully select only the best products for our showroom so there will always be affordable, high-quality options from which to choose.

3. We guarantee you will have 24-hour access to our team

A study of families served over the past five years shows that 65% of loved ones pass away at night or on weekends. That's why you need to have 24-hour access to our team, seven days a week.


Our phones are always answered by trained personnel. If your loved one has passed, our team members are immediately dispatched to bring them into our care. Our staff will arrive in professional attire and will treat your loved one with the utmost respect and dignity.


Before a funeral service, there will be a long list of tasks. Someone must select flowers; a eulogy will need to be prepared, and you will need to make dozens of other decisions. During this time, you will have 24-hour access to our team. We will be there for you, day or night, to ensure that every little thing is handled, and your service is flawless.

Tom Siegert

4. We guarantee your service can be as traditional or personal as you like

Many families find significant comfort in a traditional funeral service complete with a public visitation, church service, and a procession to the cemetery for a graveside ceremony. Egelhof, Siegert & Casper will always be ready to care for families wanting a traditional service.


We also pride ourselves on having the most creative funeral directors in Dubuque, uniquely able to create a beautiful personalized service. Some of our more creative services have included:

  • A casket that was hand-painted by a family to celebrate the life of their mother.
  • Our entire funeral home was decorated with Green Bay Packer gear for an avid football fan.
  • Classic cars surrounded the funeral home for a lifelong car collector.
  • All sorts of memorabilia have been brought in by families, including motorcycles, hunters' blinds, vintage radios, and dozens of other personal touches.
  • Open-Air visitations under a large ceremonial tent set up adjacent to the funeral home during COVID-19.


5. We guarantee to make everything as simple as possible for your family

The loss of a loved one can be an overwhelming experience. Whether the loss was expected or unexpected, the impact on the surviving family members can be significant. As a result, even something as simple as picking up dry cleaning can be difficult in the days following the passing.


At Egelhof, Siegert & Casper, we focus on making things as simple as possible for your family. First, we will help your family create a plan for every stage of the funeral service. Then our team will take care of the details so that you can relax and spend time with your family and guests.


In many ways, we function as your family's personal assistants before and after the funeral. We help in little ways, like delivering the flowers and memorabilia to your home after the service or even picking up your dry-cleaning in time for the funeral. Whatever you need, we are here to help.

6. We guarantee we will provide veterans and first responders with a premium level of service at no additional cost

At Egelhof, Siegert & Casper, we take great pride in being known as veterans' specialists in the Dubuque area. We have also been responsible for caring for first responders from throughout the county. It is an honor to serve those who have served our country and our community, and we do not take this responsibility lightly.


The following is a list of the special things we do to serve veterans and first responders.

  • Military or first responder insignias on the hearse
  • Special packages on casket and vault selections
  • Memorial portrait with veteran theme
  • Specialty prayer card and laminated obituary
  • Personalized overlay or head panel with the branch of service
  • Assistance with full veteran's support, including burial in state or federal veteran's cemetery without charge
  • Coordination of full military honors at cemetery, church, or funeral home
  • Flag for casket or urn
  • Application for cemetery marker if applicable


We guarantee that no other funeral home honors veterans and first responders the way we do at Egelhof, Siegert & Casper.


7. We guarantee you will value the experience

The cost of a funeral service is important. However, the real priority is the value you receive for the money you spend. Whether you spend $5,000 or $15,000, if the experience does not meet the emotional, spiritual, and practical needs of your family, you've spent too much.


At Egelhof, Siegert & Casper, we pride ourselves on delivering more value than any other funeral provider in the Dubuque area. Value comes from;

  • our expert guidance as you navigate a difficult time,
  • our ability to create a unique and beautiful funeral experience your family and friends will cherish,
  • our willingness to handle all the details so you can relax and experience the love and support of family and friends,
  • our talented team members who always treat everyone with compassion and care,
  • and our selection of only the highest quality products at all price ranges.


We work hard to exceed expectations and set a new standard for funeral homes in the Dubuque area.


Should there ever be a portion of our services that does not meet your expectations, simply notify us right away, and we will do whatever it takes to correct the problem. If we are unable to do so, we will promptly refund that portion of our service fee.


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